When and how subordinate performance leads to abusive supervision: A social dominance perspective AK Khan, S Moss, S Quratulain, I Hameed Journal of Management 44 (7), 2801-2826, 2018 | 186 | 2018 |
Do frontline employees cope effectively with abusive supervision and customer incivility? Testing the effect of employee resilience MA Al-Hawari, S Bani-Melhem, S Quratulain Journal of Business and Psychology 35, 223-240, 2020 | 148 | 2020 |
Red tape, resigned satisfaction, public service motivation, and negative employee attitudes and behaviors: Testing a model of moderated mediation S Quratulain, AK Khan Review of Public Personnel Administration 35 (4), 307-332, 2015 | 143 | 2015 |
Episodic envy and counterproductive work behaviors: Is more justice always good? AK Khan, S Quratulain, C M. Bell Journal of Organizational Behavior 35 (1), 128-144, 2014 | 140 | 2014 |
The mediating role of discrete emotions in the relationship between injustice and counterproductive work behaviors: A study in Pakistan AK Khan, S Quratulain, JR Crawshaw Journal of business and psychology 28, 49-61, 2013 | 132 | 2013 |
Inclusive leadership and innovative work behavior: Examination of LMX perspective in small capitalized textile firms B Javed, AK Khan, S Quratulain Leadership and Supervision, 103-121, 2021 | 115 | 2021 |
How does employees’ public service motivation get affected? A conditional process analysis of the effects of person–job fit and work pressure S Quratulain, AK Khan Public Personnel Management 44 (2), 266-289, 2015 | 101 | 2015 |
A study of employee affective organizational commitment and retention in Pakistan: The roles of psychological contract breach and norms of reciprocity S Quratulain, AK Khan, JR Crawshaw, GA Arain, I Hameed The International Journal of Human Resource Management 29 (17), 2552-2579, 2018 | 92 | 2018 |
Customer incivility and frontline employees’ revenge intentions: interaction effects of employee empowerment and turnover intentions S Bani-Melhem, S Quratulain, MA Al-Hawari Journal of Hospitality Marketing & Management 29 (4), 450-470, 2020 | 60 | 2020 |
How and when frontline employees’ environmental values influence their green creativity? Examining the role of perceived work meaningfulness and green HRM practices MA Al-Hawari, S Quratulain, SB Melhem Journal of Cleaner Production 310, 127598, 2021 | 58 | 2021 |
Does employee resilience exacerbate the effects of abusive supervision? A study of frontline employees’ self-esteem, turnover intention, and innovative behaviors S Bani-Melhem, S Quratulain, MA Al-Hawari Journal of Hospitality Marketing & Management 30 (5), 611-629, 2021 | 54 | 2021 |
Abusive supervision and frontline employees’ attitudinal outcomes: the multilevel effects of customer orientation MA Al-Hawari, S Bani-Melhem, S Quratulain International Journal of Contemporary Hospitality Management 32 (3), 1109-1129, 2020 | 45 | 2020 |
Procedural fairness, public service motives, and employee work outcomes: Evidence from Pakistani public service organizations S Quratulain, AK Khan, M Sabharwal Review of Public Personnel Administration 39 (2), 276-299, 2019 | 42 | 2019 |
The two faces of envy: Perceived opportunity to perform as a moderator of envy manifestation AK Khan, CM Bell, S Quratulain Personnel Review 46 (3), 490-511, 2017 | 37 | 2017 |
Envy and counterproductive work behaviors: Is more fairness always preferred AK Khan, JM Peretti, S Quratulain 20th AGRH Conference (9th-11th Septembre 2009, Toulouse, France) of the …, 2009 | 36 | 2009 |
Leader-member exchange and frontline employees' innovative behaviors: the roles of employee happiness and service climate S Bani-Melhem, MA Al-Hawari, S Quratulain International Journal of Productivity and Performance Management 71 (2), 540-557, 2020 | 35 | 2020 |
Double jeopardy: Subordinates’ worldviews and poor performance as predictors of abusive supervision AK Khan, S Quratulain, JR Crawshaw Journal of Business and Psychology 32, 165-178, 2017 | 31 | 2017 |
Paranoid personality and frontline employee’s proactive work behaviours: a moderated mediation model of empathetic leadership and perceived psychological safety S Bani-Melhem, F Mohd. Shamsudin, R Mazen Abukhait, S Quratulain Journal of Service Theory and Practice 31 (1), 113-135, 2021 | 23 | 2021 |
Effect of self-efficacy and instrumentality beliefs on training implementation behaviors: testing the moderating effect of organizational climate S Quratulain, AK Khan, M Sabharwal, B Javed Review of public personnel administration 41 (2), 250-273, 2021 | 17 | 2021 |
Interactive effects of supervisor support, diversity climate, and employee cynicism on work adjustment and performance S Quratulain, MA Al-Hawari International Journal of Hospitality Management 93, 102803, 2021 | 15 | 2021 |