| Strategic Planning for Information Systems J Ward, J Peppard Wiley, 2002 | 4163 | 2002 |
| State-of-the-art in product-service systems TS Baines, HW Lightfoot, S Evans, A Neely, R Greenough, J Peppard, ... Proceedings of the Institution of Mechanical Engineers, Part B: journal of …, 2007 | 2820 | 2007 |
| Beyond strategic information systems: towards an IS capability J Peppard, J Ward The Journal of Strategic Information Systems 13 (2), 167-194, 2004 | 1204 | 2004 |
| From value chain to value network:: Insights for mobile operators J Peppard, A Rylander European management journal 24 (2-3), 128-141, 2006 | 1093 | 2006 |
| Customer relationship management (CRM) in financial services J Peppard European Management Journal 18 (3), 312-327, 2000 | 1024 | 2000 |
| Towards an operations strategy for product‐centric servitization T Baines, H Lightfoot, J Peppard, M Johnson, A Tiwari, E Shehab, ... International Journal of Operations & Production Management 29 (5), 494-519, 2009 | 675 | 2009 |
| The essence of business process re-engineering J Peppard, P Rowland (No Title), 1995 | 631 | 1995 |
| Consumer purchasing on the Internet:: Processes and prospects P Butler, J Peppard European management journal 16 (5), 600-610, 1998 | 581 | 1998 |
| Managing the realization of business benefits from IT investments J Peppard, J Ward, E Daniel MIS Quarterly Executive 6 (1), 1-11, 2007 | 530 | 2007 |
| Improving the impact of IT development projects: the benefits realization capability model C Ashurst, NF Doherty, J Peppard European Journal of Information Systems 17 (4), 352-370, 2008 | 405 | 2008 |
| ‘Mind the Gap’: diagnosing the relationship between the IT organisation and the rest of the business J Peppard, J Ward The Journal of Strategic Information Systems 8 (1), 29-60, 1999 | 311 | 1999 |
| Factors affecting the successful realisation of benefits from systems development projects: findings from three case studies NF Doherty, C Ashurst, J Peppard Journal of Information technology 27, 1-16, 2012 | 295 | 2012 |
| Reconciling the IT/business relationship: a troubled marriage in need of guidance J Ward, J Peppard The journal of strategic information systems 5 (1), 37-65, 1996 | 266 | 1996 |
| Information systems strategy as practice J Peppard, RD Galliers, A Thorogood The Journal of Strategic Information Systems 23 (1), 1-10, 2014 | 254 | 2014 |
| Customer relationship management S Knox, A Payne, L Ryals, S Maklan, J Peppard Routledge, 2007 | 254 | 2007 |
| Whose job is it anyway?: organizational information competencies for value creation J Peppard, R Lambert, C Edwards Information Systems Journal 10 (4), 291-322, 2000 | 230 | 2000 |
| Unlocking the performance of the chief information officer (CIO) J Peppard California Management Review 52 (4), 73-99, 2010 | 225 | 2010 |
| Clarifying the Ambiguous Role of the CIO. J Peppard, C Edwards, R Lambert MIS Quarterly Executive 10 (1), 2011 | 201 | 2011 |
| Why IT fumbles analytics DA Marchand, J Peppard Harvard business review 91 (1), 104-112, 2013 | 199 | 2013 |
| Using an intellectual capital perspective to design and implement a growth strategy:: the case of APiON J Peppard, A Rylander European Management Journal 19 (5), 510-525, 2001 | 199 | 2001 |
