| Afraid of niche, tired of mass: Atypical idea combination on crowdfunding platform Y Kan, Y Yu, Y Jiang, Y Tan Tired of Mass: Atypical Idea Combination on Crowdfunding Platform (August 3 …, 2022 | 2 | 2022 |
| Exploring the Long Tail: Taste Clusters and Sales Diversity on Subscription-Based Platforms Y Kan, UM Ananthakrishnan, Y Tan Available at SSRN 4033483, 2022 | 2 | 2022 |
| Emotion AI in Disguise Spurs Strategic Behavior in Customer Care Y Kan, Y Yu, L Jia, Y Tan Disguise Spurs Strategic Behavior in Customer Care (April 24, 2024), 2024 | | 2024 |
| One Size Fits All? Informational Accessibility and Inclusivity in Online Platforms Y Kan, Y Liu, UM Ananthakrishnan, Y Tan | | 2024 |
| 'Be the Buyer'—Leveraging the Wisdom of the Crowd in E-Commerce Operations L Nageswaran, Y Kan, UM Ananthakrishnan Available at SSRN 4569655, 2023 | | 2023 |
