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Dr.Firas Alnasr
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Year
Integration of UTAUT model in internet banking adoption context: The mediating role of performance expectancy and effort expectancy
S Rahi, MM Othman Mansour, M Alghizzawi, FM Alnaser
Journal of Research in Interactive Marketing 13 (3), 411-435, 2019
3462019
Investigating the role of unified theory of acceptance and use of technology (UTAUT) in internet banking adoption context
S Rahi, M Ghani, F Alnaser, A Ngah
Management Science Letters 8 (3), 173-186, 2018
2662018
Predicting customer’s intentions to use internet banking: the role of technology acceptance model (TAM) in e-banking
S Samar, M Ghani, F Alnaser
Management Science Letters 7 (11), 513-524, 2017
1672017
Adoption of internet banking: extending the role of technology acceptance model (TAM) with e-customer service and customer satisfaction
M Abd Ghani, S Rahi, NM Yasin, FM Alnaser
World Applied Sciences Journal 35 (9), 1918-1929, 2017
1422017
Measuring the role of website design, assurance, customer service and brand image towards customer loyalty and intention to adopt internet banking
S Rahi, NM Yasin, FM Alnaser
The Journal of Internet Banking and Commerce 22 (08), 1-18, 2017
1352017
Designing survey research: recommendation for questionnaire development, calculating sample size and selecting research paradigms
S Rahi, FMI Alnaser, M Abd Ghani
Economic and Social Development: Book of Proceedings, 1157-1169, 2019
1292019
Service quality in Islamic banks: The role of PAKSERV model, customer satisfaction and customer loyalty
F Alnaser, M Ghani, S Rahi
Accounting 4 (2), 63-72, 2018
992018
The influence of e-customer services and perceived value on brand loyalty of banks and internet banking adoption: a structural equation model (SEM)
S Rahi, M Abd Ghani, FMI Alnaser
Journal of Internet Banking and Commerce 22 (1), 2017
752017
Determinants of customer loyalty: the role of service quality, customer satisfaction and bank image of Islamic banks in Palestine
F Alnaser, M Ghani, S Rahi, M Mansour, H Abed
Int J Econ Manag Sci 6 (461), 2, 2017
612017
The impact of SERVQUAL model and subjective norms on customer’s satisfaction and customer loyalty in Islamic banks: A cultural context
F Alnaser, M Ghani, S Rahi, M Mansour, H Abed
Int J Econ Manag Sci 6 (5), 455, 2017
542017
Does artificial intelligence (AI) boost digital banking user satisfaction? Integration of expectation confirmation model and antecedents of artificial intelligence enabled …
FM Alnaser, S Rahi, M Alghizzawi, AH Ngah
Heliyon 9 (8), 2023
302023
Extending the role of SERVQUAL model in Islamic banks with subjective norms, customer satisfaction and customer loyalty
FMI Alnaser, M Abd Ghani, S Rahi, M Mansour, H Abed, AH Alharbi
Economic and Social Development: Book of Proceedings, 387-400, 2018
162018
Service quality in Islamic banks: The role of PAKSERV model, customer satisfaction and customer loyalty. Accounting, 4 (2), 63–72
FMI Alnaser, MA Ghani, S Rahi
132018
The implementation of partial least square modelling (PLS) for marketing research in Arab countries: introduction to beginner users-evidence from Islamic banks of Palestine
FMI Alnaser, M Abd Ghani, S Rahi
Economic and Social Development: Book of Proceedings, 1134-1141, 2019
92019
Examining factors influence individual behaviour to continue use of mobile shopping apps with the integration of technology acceptance model and brand awareness
S Rahi, M Ishtiaq, W Farooq, F Alnaser
Economic and Social Development, Book of Proceedings, 35-45, 2021
52021
The Influence of SERVQUAL Model and Attitude on Customer's Satisfaction and Loyalty in Islamic Banks of Saudi Arabia in Developing Countries
F Alnaser
Economic and Social Development: Book of Proceedings, 59-70, 2018
42018
The Influence of Service Quality and Subjective Norms on Customer Loyalty: A Proposed Framework for Palestine Islamic Banks
AG Mazuri, FMI Alnaser, R Samar
2017
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