| Determinants of employees’ innovative behavior S Bani-Melhem, R Zeffane, M Albaity International Journal of Contemporary Hospitality Management 30 (3), 1601-1620, 2018 | 332 | 2018 |
| Trust, job satisfaction, perceived organizational performance and turnover intention: A public-private sector comparison in the United Arab Emirates R Zeffane, SJ Bani Melhem Employee Relations 39 (7), 1148-1167, 2017 | 200 | 2017 |
| Do frontline employees cope effectively with abusive supervision and customer incivility? Testing the effect of employee resilience MA Al-Hawari, S Bani-Melhem, S Quratulain Journal of Business and Psychology 35 (2), 223-240, 2020 | 182 | 2020 |
| Novelty seeking, image, and loyalty—The mediating role of satisfaction and moderating role of length of stay: International tourists' perspective M Albaity, SB Melhem Tourism management perspectives 23, 30-37, 2017 | 163 | 2017 |
| Empowerment, knowledge sharing and innovative behaviours: Exploring gender differences RM Abukhait, S Bani-Melhem, R Zeffane International Journal of Innovation Management 23 (01), 1950006, 2019 | 145 | 2019 |
| How and when frontline employees’ environmental values influence their green creativity? Examining the role of perceived work meaningfulness and green HRM practices MA Al-Hawari, S Quratulain, SB Melhem Journal of Cleaner Production 310, 127598, 2021 | 81 | 2021 |
| Customer incivility and frontline employees’ revenge intentions: interaction effects of employee empowerment and turnover intentions S Bani-Melhem, S Quratulain, MA Al-Hawari Journal of Hospitality Marketing & Management 29 (4), 450-470, 2020 | 69 | 2020 |
| Does employee resilience exacerbate the effects of abusive supervision? A study of frontline employees’ self-esteem, turnover intention, and innovative behaviors S Bani-Melhem, S Quratulain, MA Al-Hawari Journal of Hospitality Marketing & Management 30 (5), 611-629, 2021 | 63 | 2021 |
| Determinants of frontline employee service innovative behavior: The moderating role of co-worker socializing and service climate MA Al-Hawari, S Bani-Melhem, FM Shamsudin Management Research Review 42 (9), 1076-1094, 2019 | 59 | 2019 |
| What mitigate and exacerbate the influences of customer incivility on frontline employee extra-role behaviour? S Bani-Melhem Journal of Hospitality and Tourism Management 44, 38-49, 2020 | 58 | 2020 |
| Do employee resilience, focus on opportunity, and work-related curiosity predict innovative work behaviour? The mediating role of career adaptability R Abukhait, S Bani-Melhem, F Mohd Shamsudin International Journal of Innovation Management 24 (07), 2050070, 2020 | 56 | 2020 |
| Abusive supervision and frontline employees’ attitudinal outcomes: the multilevel effects of customer orientation MA Al-Hawari, S Bani-Melhem, S Quratulain International Journal of Contemporary Hospitality Management 32 (3), 1109-1129, 2020 | 51 | 2020 |
| Does job stress affect innovative behaviors? Evidence from Dubai five-star hotels S Bani-Melhem, RM Abukhait, F Mohd. Shamsudin Journal of Human Resources in Hospitality & Tourism 19 (3), 344-367, 2020 | 49 | 2020 |
| Leader-member exchange and frontline employees' innovative behaviors: the roles of employee happiness and service climate S Bani-Melhem, MA Al-Hawari, S Quratulain International Journal of Productivity and Performance Management, 2022 | 45 | 2022 |
| The impact of job satisfaction, trust, gender and supervisor support on perceived organisational performance: an exploratory study in the UAE service sector R Zeffane, SB Melhem, P Baguant International Journal of Business Excellence 14 (3), 339-359, 2018 | 31 | 2018 |
| Green innovation performance: A multi-level analysis in the hotel sector S Bani-Melhem, MA Al-Hawari, F Mohd. Shamsudin Journal of Sustainable Tourism 30 (8), 1878-1896, 2022 | 25 | 2022 |
| Competitive psychological climate as a double-edged sword: A moderated mediation model of organization-based self-esteem, jealousy, and organizational citizenship behaviors S Bani-Melhem, FM Shamsudin, R Abukhait, MA Al-Hawari Journal of Hospitality and Tourism Management 54, 139-151, 2023 | 24 | 2023 |
| Paranoid personality and frontline employee’s proactive work behaviours: a moderated mediation model of empathetic leadership and perceived psychological safety S Bani-Melhem, FM Shamsudin, RM Abukhait, S Quratulain Journal of Service Theory and Practice, 2021 | 24 | 2021 |
| Do feelings of trust/distrust affect employees' turnover intentions? An exploratory study in the United Arab Emirates R Zeffane, SB Melhem Middle East Journal of Management 5 (4), 385-408, 2018 | 19 | 2018 |
| Does employee willingness to take risks affect customer loyalty? A moderated mediation examination of innovative behaviors and decentralization MA Al-Hawari, S Bani-Melhem, F Mohd. Shamsudin International Journal of Contemporary Hospitality Management 33 (5), 1746-1767, 2021 | 17 | 2021 |
